Shipping Policies

At our store, we believe in providing our customers with the highest quality products and exceptional service. To ensure a seamless shopping experience, we have implemented a set of policies that govern various aspects of our business. By familiarizing yourself with these policies, you can make informed decisions and have a clear understanding of what to expect when shopping with us.

Return Policy

ALL SALES ARE FINAL!

Thank you for choosing Exquisite Hair Haven! We want to ensure that you have a positive experience with our products. As such, we would like to remind you that all sales are considered final at the time of purchase. This policy has been carefully designed to protect both our customers and our business. 

We understand that there may be instances where a product does not fully meet your expectations. In such cases, we are committed to promptly and fairly resolving any concerns you may have. While we do not offer traditional returns, we are happy to provide you with store credit if you are unsatisfied with your order.

We appreciate your understanding and look forward to serving you with the highest quality products and customer service." 

 

Shipping Policy

We strive to deliver your orders in a timely manner while ensuring the safety and security of your purchases. Our shipping policy outlines the details of our shipping process which all orders have a 5-10 business day processing period, including estimated delivery times, shipping methods, and any applicable fees.

When you place an order, we will provide you with an estimated delivery date based on the shipping method you choose and your location. Please note that these estimates are subject to change due to unforeseen circumstances, such as weather conditions or customs delays.

If you have any questions or concerns regarding your shipment, please reach out to our customer support team. They will be happy to assist you and provide you with updates on the status of your order.

Privacy Policy

Your privacy is important to us, and we are committed to protecting your personal information. Our privacy policy outlines how we collect, use, and safeguard the data you provide to us.

When you shop with us, we may collect certain information, such as your name, contact details, and payment information. This information is used solely for the purpose of processing your orders and providing you with a personalized shopping experience.

We do not sell or share your personal information with third parties, except as necessary to fulfill your orders or comply with legal obligations. We have implemented security measures to protect your data from unauthorized access or disclosure.

By shopping with us, you acknowledge and agree to our privacy policy. If you have any questions or concerns regarding the privacy of your information, please contact our customer support team.

Contact Us

If you have any questions, feedback, or need assistance, our customer support team is here to help. You can reach us through our contact form, email, or phone. We strive to respond to all inquiries within 24-48 hours and provide you with the best possible support.

Thank you for choosing our store. We appreciate your business and look forward to serving you.